Optical Store Manager (M/F) - Ixelles/Brussels

An optical store in Ixelles, Brussels, is looking for a new store manager (M/F) for a permanent position.

Requirements
- Permanent contract
- Full-time
- 39 hours
- Monday through Saturday
- 9:30 a.m. to 8:00 p.m.

The Company
You’ll join an optical retailer focused on accessibility, prompt service, and high customer volume. The stores are staffed by teams of licensed opticians and optical consultants, with a customer journey structured around consultation, eye exams, frame selection, sales, and customer follow-up. Additionally, the position is located in the city center, near public transportation and amenities.

Compensation
- Monthly gross salary of €3,000 (including a 13th-month bonus)
- Variable bonuses of up to €2,500 gross per month

Responsibilities
- Manage a team of approximately 20 employees
- Supervise, support, and develop the teams’ skills
- Organize schedules and assign tasks
- Oversee the sales performance of the retail location
- Monitor key performance indicators
- Ensure quality of service and the in-store customer experience
- Ensure proper implementation of internal processes
- Manage customer flow in the store
- Oversee the opening and closing of the retail location
- Manage inventory operations
- Submit reports to regional management
- Coach teams on assisted sales and optimizing conversion rates

Benefits
- High customer traffic and a fast-paced work environment
- A team of approximately 20 employees
- Attractive variable bonuses
- Meal vouchers
- Health insurance
- Employee Representative Committee

That little extra something
The Chaussée d’Ixelles boasts a wide range of shops and a lively neighborhood atmosphere, with numerous cafés, restaurants, and boutiques nearby, creating a dynamic and easily accessible work environment.

The Ideal Candidate
A team manager with experience leading teams of more than approximately 20 people and capable of monitoring sales performance metrics. You possess leadership and the ability to bring people together, a results-oriented mindset and expertise in retail KPIs, a strong customer focus, operational rigor, and the ability to manage priorities in a high-volume environment.

Contact us at 06.30.19.54.06 or by email at [email protected]

Job Posting ID: 12873

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